Privacy & Security

1miba Privacy Policy — How Is Your Information Protected?

1miba is a trusted online betting platform for sports fans across Bangladesh. We believe keeping your personal data completely secure is our most important responsibility. This policy applies to users in Bangladesh — read it to understand what data we collect, how we use it, and how we keep it safe. Last updated: 2026.

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What Information Do We Collect?

Account Information

When you register with 1miba, we collect your name, email address, phone number, and date of birth. This information is essential for age verification and account management. We also retain login history and device information to keep your account secure. Any new information you provide when updating your profile is stored safely in our system.

Device & Browser Information

Your device type, operating system, browser version, and screen resolution are collected automatically. Your IP address and approximate geographic location (within Bangladesh only) are used for security monitoring. When you use 1miba on mobile, network information is also logged to help troubleshoot technical issues. We never access your microphone, camera, or unrelated personal files.

Local Payment Information (BDT)

When you transact in BDT (৳), we record the payment method, transaction amount, and date. Reference numbers for deposits or withdrawals via bKash, Nagad, or bank transfer are stored securely. Full card numbers and bank passwords are never stored on our servers. Keeping these records is mandatory for financial compliance and user protection.

Usage Information

We collect behavioral data — which games you play, how long you spend on the platform, and which betting markets interest you. This helps us create relevant offers and a better experience tailored to you. Session duration, click patterns, and browsing paths are analyzed to improve the platform. This data is never shared with advertising networks.

How Is Your Data Used?

1miba uses your data only for specific, legitimate purposes. We never sell your data or use it for third-party advertising without your consent. The key purposes are outlined below.

  • Account Management & Verification

    Your information is used to verify your identity, create and manage your account, and maintain login security. It is also essential for age verification and responsible gaming. Our goal is to provide every user with a unique and secure environment.

  • Transaction Processing

    Payment information is used to process deposits, withdrawals, and bonus distributions. This data is essential for accurately handling BDT transactions and issuing receipts. Every financial transaction is conducted through secure channels and fully recorded.

  • Customer Service & Support

    Your contact information is used to resolve issues, handle complaints, and send necessary notifications. Our support team is always ready to assist and respond to your questions promptly. Support interactions may be analyzed to help us improve service quality.

  • Platform Improvement & Personalized Experience

    We analyze usage patterns to add new features and improve existing services. Relevant betting offers and match recommendations are shown based on your preferences. This personalization is strictly limited to the 1miba platform — no data is shared with external advertisers.

How Do Cookies & Tracking Work?

1miba uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser that help remember your preferences on future visits. We use three types of cookies.

Essential Cookies

These cookies are essential for storing login sessions, language settings, and security tokens. Without them, the website cannot function properly. You cannot disable these cookies, but they never send personal information to third parties.

Analytical Cookies

Analytical cookies help us understand which pages users visit and how long they stay. This data is fully anonymized and contains no personally identifiable information. You can disable these cookies from your browser settings.

Preference Cookies

These cookies remember your language, theme, and dashboard layout preferences. So the next time you visit, everything is already set up the way you like it. Disabling them means you'll need to reconfigure your preferences each visit.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some features on the platform.

Data Storage & Security

1miba follows industry-standard technologies and practices to protect your data. Our servers are always secured with SSL/TLS encryption, and additional encryption layers are applied when storing sensitive information. Your account password is never stored in plain text — we use strong hashing algorithms instead.

Data Retention Period

Data for active accounts is retained for as long as your account remains active. After closure, financial transaction records are kept for a set period as required by law. Personal identity information is permanently deleted within 90 days of account closure. Log and analytics data is kept in anonymized form for a maximum of 12 months.

Technical Security Measures

Our platform uses 256-bit SSL encryption, two-factor authentication (2FA), and automatic suspicious login alerts. Databases are backed up regularly and stored on separate secure servers. Any unusual activity detected in the system triggers an immediate security response. Third-party security experts conduct regular audits of our systems.

Our Response to a Data Breach

If a data security incident occurs, we will notify affected users by email and SMS within 72 hours. The relevant authorities will also be informed, and all necessary steps will be taken to resolve the issue. Protecting users' financial and personal data is 1miba's top priority.

Sharing Data with Third Parties

1miba never sells your personal information or shares it with third parties without cause. However, limited information may be shared with trusted partners in certain specific circumstances.

  • Payment Processors

    Only the financial information necessary to complete BDT transactions is shared with authorised payment gateways and mobile banking providers. These partners follow their own strict privacy policies and use your data solely for processing transactions. Under their agreements with us, they are not permitted to use this information for any other purpose.

  • Legal Obligations

    Sharing information with law enforcement may be legally required in response to court orders, regulatory requests, or matters of national security. In such cases, we provide only the minimum information necessary and, where possible, make reasonable efforts to notify the user in advance. This type of sharing is beyond our control and forms part of our legal obligations.

  • Technology Service Partners

    Technology companies that support the technical operation of the platform may have access to limited data. These partners act as data processors and operate under 1miba's instructions and strict confidentiality agreements. They are not permitted to use your information independently or share it with third parties.

User Rights & Contact

1miba believes you should have full control over your own data. As a user in Bangladesh, you can exercise the rights listed below. We will process any request within 30 business days.

Right to Access Data

You can request a copy of all data we hold about you at any time. Much of it is visible directly from Account Settings when you log in. For a detailed report, please contact our support team.

Right to Correct Data

If your name, phone number, or address is incorrect, you can request a correction. Some details can be updated directly from Account Settings. For sensitive changes, identity verification may be required.

Right to Delete Data

When you request account closure, we delete all personal data beyond what we are legally required to retain. The deletion process is completed within 90 days, and you will receive a confirmation. If there are ongoing financial disputes or legal proceedings, certain data may need to be retained in the interim.

About Policy Changes

1miba may update this privacy policy as needed. For any significant changes, we will notify you by email or platform notification at least 14 days in advance. Continued use of the platform after an updated policy takes effect will be considered your acceptance of the new terms. We recommend reviewing this page regularly.

Contact Support

For any privacy questions, complaints, or data requests, please contact us:

  • Email: privacy@1miba.biz
  • Response time: within 30 business days
  • Language: Support available in Bengali and English

Ready to Start Betting in a Safe Environment?

Your privacy and data are always protected at 1miba. Join millions of sports fans across Bangladesh on our safe and exciting platform — bet on cricket, football, and much more.

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